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The Casebook page with stats, topics grouped by theme, and the ledger of learned cases
Review teams decide the same things over and over. A rejected scam template, an approved profile update, a corrected resubmission — each comes back with small edits and gets reviewed again from scratch. The casebook is your project’s memory of review decisions. Every human allow or reject in review is remembered as a case, and when new content arrives that reads like something your team already decided, the casebook applies the same ruling — so nobody reviews it again.

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How cases are created

1

Remembered from review decisions

Every human Allow or Reject in the review inbox becomes a case automatically. An action that neither allows nor rejects is not added, and only humans set precedent: automated decisions and author actions like block or warn don’t become cases.
2

Added by hand

When a lookup finds nothing, Add this as a case lets you teach a decision directly — paste the content, choose Allow or Reject. Similar content follows from then on.
3

Imported

Seed a new casebook from the last 90 days of your review history, or upload a CSV of content and rulings from another tool. See importing cases.

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What a case holds

A case dialog showing the content, ruling, labels, topic, channel, reviewer, and times applied
A case is a snapshot of one decision: the content, the ruling — always allow or reject — the labels your policies flagged at the time, the channel, who decided it and when, and times applied — how many later items this case has settled. From the case you can open the original item it was decided on. A new case spends a short moment being committed to memory before it can match content — the ledger marks these and tells you how many are left.

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How to enable

The casebook is on by default: new projects remember review decisions, and new channels start with the casebook rule enabled. Two settings control it:
  • Configure → Casebook turns the casebook on or off for the whole project. Off means nothing is remembered and no lookups run.
  • The Casebook lookup rule in each channel’s rules decides whether the casebook may settle content on that channel. Turn it off where you want the casebook to watch and learn but not decide.
Applying rulings is available on the Growth plan and above. Remembering works on every plan, so your casebook keeps learning in the meantime and the rule works the moment you upgrade.

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Reading the stats

The four cards at the top of the Casebook page:
  • Awaiting review — what’s sitting in your review queue right now.
  • Handled for you — the share of would-be reviews the casebook settled instead, with the item count. Press it to open those items in the queue. While no channel enforces, it reads Casebook could have handled — the reviews you’d have been spared.
  • Casebook topics — how many topics your cases are grouped into.
  • Disagreements — cases that rule opposite ways on similar content. Until someone resolves them, the casebook applies neither ruling to content like theirs.

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Where to go next

  • How the casebook rules — when it decides, when it deliberately declines, and how to test it.
  • Topics — how the casebook organizes what it remembers, and rules that act on a whole topic.
  • Managing your casebook — imports, disagreements, and making the casebook forget a decision.