Content actions

Documentation Index

Fetch the complete documentation index at: https://docs.moderationapi.com/llms.txt

Use this file to discover all available pages before exploring further.

Content actions run against a single queue item. They’re how moderators (and your application code) decide what happens to flagged content.

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Built-in actions

Two are always available:

• Reject — the item is rejected. Fires the queue_item.rejected webhook event.
• Allow — the item is approved. Fires the queue_item.allowed event.

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Custom actions

Beyond reject and allow, create custom content actions for any workflow you need — “Hide post”, “Send to legal”, “Escalate to senior moderator”, “Republish to homepage”. Custom actions appear in the queue alongside the built-ins and fire the generic queue_item.action webhook event. We recommend using actions for things like:

• Publish approved content
• Remove rejected content
• Move items between queues (see Routing between queues)
• Anything your moderation flow needs

Configure actions under Configure → Actions.

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Resolving an item when an action runs

An action can be configured to resolve the item automatically when it runs, removing it from the queue. This saves moderators a step — they don’t have to click “resolve” after taking an action.

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Adding a value

Actions can carry a value — a reason (“spam”, “harassment”), a category, a duration, or any free-text input. Configure the available values per action:

• Predefined values — show a dropdown of options
• Free text — show a text input
• Both — predefined options plus an “Other” free-text fallback

The value is included in the webhook payload so your application can branch on it.

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Routing between queues

You can use actions to move content between queues. Create a new queue that filters for items with a specific action performed, and any item that gets that action will appear in the new queue automatically.

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Running actions programmatically

Trigger any action — built-in or custom — from your own systems via the execute action endpoint.

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Integrating with your app

Pair actions with webhooks to react in real time, or use one of our platform plugins for direct integrations with Discord, Slack, WordPress, and more.