{
"id": "evt_clx9f2k0a0001abcd1234",
"type": "queue_item.rejected",
"api_version": "v2",
"created": "2026-05-08T12:34:56.789Z",
"data": {
"object": {
"id": "act_67890",
"key": "reject",
"name": "Reject",
"value": "spam",
"created_at": "2026-05-08T12:34:56.789Z",
"queue": {
"id": "que_abc123"
},
"item": {
"id": "item_xyz789",
"flagged": true,
"labels": [
{
"label": "spam/SPAM",
"score": 0.94,
"flagged": true,
"manual": false
}
],
"flagged_fields": [],
"language": "en",
"content": {
"type": "text",
"text": "Buy crypto now!"
},
"timestamp": "2026-05-08T12:34:56.789Z",
"metadata": null,
"client_action": null,
"conversation_id": null,
"author_id": "user-555",
"channel_key": null,
"meta_type": "comment"
},
"author": {
"id": "auth_555",
"external_id": "user-555",
"profile_picture": null,
"external_link": null,
"name": "Jane Doe",
"email": "jane@example.com",
"company": null,
"first_seen": 1746792000000,
"last_seen": 1746792000000,
"last_incident": null,
"status": "enabled",
"trust_level": {
"level": 1,
"manual": false
},
"block": null,
"risk_evaluation": null,
"metrics": {
"total_content": 42,
"flagged_content": 7,
"average_sentiment": -0.1
},
"metadata": {}
}
}
}
}Queue item rejected
Fired when a queue item is rejected.
{
"id": "evt_clx9f2k0a0001abcd1234",
"type": "queue_item.rejected",
"api_version": "v2",
"created": "2026-05-08T12:34:56.789Z",
"data": {
"object": {
"id": "act_67890",
"key": "reject",
"name": "Reject",
"value": "spam",
"created_at": "2026-05-08T12:34:56.789Z",
"queue": {
"id": "que_abc123"
},
"item": {
"id": "item_xyz789",
"flagged": true,
"labels": [
{
"label": "spam/SPAM",
"score": 0.94,
"flagged": true,
"manual": false
}
],
"flagged_fields": [],
"language": "en",
"content": {
"type": "text",
"text": "Buy crypto now!"
},
"timestamp": "2026-05-08T12:34:56.789Z",
"metadata": null,
"client_action": null,
"conversation_id": null,
"author_id": "user-555",
"channel_key": null,
"meta_type": "comment"
},
"author": {
"id": "auth_555",
"external_id": "user-555",
"profile_picture": null,
"external_link": null,
"name": "Jane Doe",
"email": "jane@example.com",
"company": null,
"first_seen": 1746792000000,
"last_seen": 1746792000000,
"last_incident": null,
"status": "enabled",
"trust_level": {
"level": 1,
"manual": false
},
"block": null,
"risk_evaluation": null,
"metrics": {
"total_content": 42,
"flagged_content": 7,
"average_sentiment": -0.1
},
"metadata": {}
}
}
}
}Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Headers
Payload envelope version. Always v2 for events documented here.
Available options:
v2 Stable event ID (matches id in the body). Use to dedupe retries.
HMAC-SHA256 signature of the raw request body, signed with the webhook secret. Verify before trusting the payload.
Body
application/json
Stable event ID. Use this to dedupe retries.
Example:
"evt_clxxx..."
The event type.
Allowed value:
"queue_item.rejected"Example:
"queue_item.rejected"
Allowed value:
"v2"Example:
"v2"
ISO 8601 timestamp of when the event was emitted.
Pattern:
^(?:(?:\d\d[2468][048]|\d\d[13579][26]|\d\d0[48]|[02468][048]00|[13579][26]00)-02-29|\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\d|30)|(?:02)-(?:0[1-9]|1\d|2[0-8])))T(?:(?:[01]\d|2[0-3]):[0-5]\d(?::[0-5]\d(?:\.\d+)?)?(?:Z))$Show child attributes
Show child attributes
Response
200
Acknowledge receipt. Any 2xx status closes the delivery as successful; non-2xx triggers retry with exponential backoff.
Was this page helpful?