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Rate limits apply per organization. Each group of endpoints has its own limit, so a busy moderation integration doesn’t slow down your other API calls. You can view your organization’s rate limit tier in your dashboard. To request an increased rate limit, please contact our sales team.

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Rate limit headers

The API returns rate limit information in the response headers for every request:

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Example response headers

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Handling rate limits

A basic technique for integrations to gracefully handle limiting is to watch for 429 status codes and build in a retry mechanism. The retry mechanism should follow an exponential backoff schedule to reduce request volume when necessary. When you exceed your rate limit, the API will return a 429 error with a message indicating how long to wait before retrying. Use the Retry-After header to determine when to make your next request.

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Example error response

When rate limited, you’ll receive a 429 response like:
The response will include the Retry-After header indicating how many seconds to wait. See Errors for the response format.

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Checking your rate limit

You can check your current rate limit in your dashboard under usage.